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Cisco Webex administration URL Down

Boubacar Diop
Level 1
Level 1

Hi everybody, 

 

We were using our webex on premise without any problem everything was working fine but yesterday we noticed that the URL for the administration (Private VIP) is inaccessible and when we try to connect to the meeting attend URL (public VIP) we have an error message (see attached file).

 

Anybody can help ?

 

Webex version: 3.0.

 

 

 

1 Reply 1

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there

 

Please see the below link for solution.

 

https://help.webex.com/en-us/WBX76698/Error-We-ve-hit-a-glitch-in-processing-your-request-Try-again-Later-17999

 

Solution:

If your receive error 17999 when trying to start or join a meeting:

  • You may be using an unsupported operating system. Apple - PowerPC based Macs are no longer supported by WebEx. Try joining from an Intel Mac or Windows PC.
  • The Cisco WebEx Meetings account may have an unpaid invoice issue.

Hope this Helps

Cheers
Rath!
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