cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
380
Views
0
Helpful
6
Replies
Beginner

Cisco WebEx Assistant for Original Spark 55 Boards

I have noticed there are many features that the original Spark 55 boards do not support. We enabled the Assitant in the admin hub and waited a few days but the functionality has not appeared. Is this another feature that will not come to the Spark Board 55 just like wallpapers?  

6 REPLIES 6
VIP Collaborator

Re: Cisco WebEx Assistant for Original Spark 55 Boards

Hi there

 

i haven’t played much around with the old spark boards. But, since the intro of Room OS all the old devices will be transitioned to new OS.

 

And with WebEx board 55 which runs on Room OS, the WebEx assistant is totally supported.

 

Below are some useful links- for “what’s new in WebEx boards” and Known issues and limitations 

https://help.webex.com/en-us/6ger7db/What-s-new-in-RoomOS

https://help.webex.com/en-us/llygcp/Known-and-Resolved-Issues-in-RoomOS

 

 

 

Hope this helps

Cheers

Rath!

 

***Please rate helpful posts***

Beginner

Re: Cisco WebEx Assistant for Original Spark 55 Boards

We are actually on RoomOS 2019-04-23 fbcc553c56a, but it's interesting, the what's new section says we should have the Wallpapers functionality too but when you call support they said that's wrong Spark boards will not get wallpapers only roomOS devices will currently. I was like we have roomOS on ours (Confused.) But I get it there is different hardware across WebEx devices and different versions of RoomOS due to the current and legacy hardware but the documentation and websites do not relay that.
Beginner

Re: Cisco WebEx Assistant for Original Spark 55 Boards

The funny thing is I now noticed they update the Branding part to say WebEx boards are not supported.
Highlighted

Re: Cisco WebEx Assistant for Original Spark 55 Boards

My understanding is the extra UI considerations unique to the Board (e.g. no Touch 10, home/waffle button, touch interface, etc) cause them to solve the 80% rule first on the Room/Kit devices first and then come back to the Board. As you stated, they all run on RoomOS now. The Board runs the same Nvidia Jetson SOC as the other current-generation equipment so it's not a hardware limitation to my knowledge.

Re: Cisco WebEx Assistant for Original Spark 55 Boards

Webex Assistant is coming to the Board devices shortly - it’s in the beta channel now.

Beginner

Re: Cisco WebEx Assistant for Original Spark 55 Boards

Thanks for the Info!

CreatePlease to create content
Content for Community-Ad
July's Community Spotlight Awards