Cisco WebEx Teams and CUCM integration plus Firewall ports for Expressway C&E

[kiranoddiraju]

Hi there,

I urgently need some help with Cisco WebEx Teams and CUCM v11.0. I can't find any decent documentation for this integration. I am trying to achieve internal dialling and video calling between CUCM and WebEx Teams. I would also appreciate if you can send me some docs related to Cisco Expressway C & E and related firewall ports. 

Thanks,

Kiran

[Chris Deren]

Have you read the deployment guides located here:

https://collaborationhelp.cisco.com/article/en-us/7dmbcr

from there you have a link to Hybrid Call services which has step by step instructions:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/callservices/cmgt_b_ciscospark-hybrid-call-service-config-guide.html

 

[blackswans]

Hi,

We are also trying to make video calls between CCM 12.5 and Webex Rooms. IS this the right deployment guide for us?

Deployment Guide for Cisco Webex Hybrid Call Service

Get the capabilities of Cisco Webex Teams even if you already have or would prefer to use Cisco Unified Communications Manager, Business Edition 6000 or 7000, or Hosted Collaboration Solution for call control. With Hybrid Call Service, organizations can use the Cisco call control you have, and integrate it so tightly with Cisco Webex Teams, your end users will never know they are not a single service.

To deploy Cisco Webex Hybrid Call Service, see http://www.cisco.com/go/hybrid-services-call.

[Ratheesh Kumar]

Hi there

Yes, to start with 

https://help.webex.com/en-us/nm1m8zv/Get-Started-with-Cisco-Webex-Hybrid-Services

and the deployment guides for each hybrid service

https://help.webex.com/en-us/7dmbcr/Deployment-Guides-for-Cisco-Webex-Hybrid-Services

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

[Damien McCoy]

Hi,

The deployment guide for Webex Teams CUCM Integration is here

http://www.cisco.com/go/webex-team-ucm-calling

Damien

[frank.beaudry]

Your link is broken. Page not found.

[carlos.perez1]

Hello Experts,
Has anyone worked registering a Webex Teams to a CUCM and using it as a softphone? only the calling part because what is video and messaging if it would go to the webex cloud?

Has anyone done that and can share their experience of use?

Thanks

Carlos P.

[Michael Stark]

If you enable hybrid calling for every user then they would have on-prem phone services inside of Webex Teams. All the calls if they need to hit an on-prem resource or PSTN would route through your Expressway edge from a Webex cloud. I don’t believe though you could do a real voicemail integration, they have to manually dial the Unity Auto Attendant or use Exchange integration. So has limitations that make Jabber more desirable in my view at the moment. There is work on a new solution to ensure full feature parity. Hybrid calling is really a temporary solution for this specific use-case until that comes out.