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CMR hybrid video resolution issue.

Gaurav Singhal
Level 5
Level 5

Customer is facing this issue in CMR hybrid where quality drops for all if a low res user joins on webex side. This is described as a limitation as shown in screenshot. Link below. I was wondering if there has been any improvement on that front lately or any setting that can be tweaked to avoid this sub-optimal user experience. https://help.webex.com/docs/DOC-4658#reference_D7CA84303D7822C2CD459D17979554FF

697d68a3-14fd-4f68-8e37-80201771db22.png

1 Reply 1

Kelli Glass
Community Manager
Community Manager

Gaurav,

I recommend you also post this to the Cisco Partner Spark Community for better visibility to feedback and information.

Spark

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities