Is it possible for someone to spell out exactly what needs to happen to enable the muting of others for a particular coSpace or call?
Customer is on CMS 2.2 - the requirment is for a user (preferably the host) is to be able to mute all other attendees either on CMA or WebRTC - fairly basic task you would think :-)
I have read a few posts about the same issue and there are mixtures of API commands rxAudioMute=true on call legs and calls.....there is even a parameter where you can enable muteOthersAllowed=true. I've tried all these and am not having any luck for some reason. THe API commands seem to take but no audio muting happens
Also to add - I have CMS 2.3 in our lab and I now notice on the WebRTC client that there is an option in the client menu to Mute All audio or Video....though this does not seem to work either
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
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Cisco SX20 camera moving left right and shaking continuously. We have factory reset the devices still it is a same problem. Even change the camera of working devices with issue devices still the problem.Now the software version of the device is ...