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Beginner

Conversation window behavior in deskphone control mode

Any advance on the Pop-Up functionality being optional?, While some users like it the majority find it annoying and intrusive.

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Beginner

Conversation window behavior in deskphone control mode

Hi,

We currently are finishing implementing our IP Phone telephony project and this obtrusive and annoying popup during calls is preventing us from rolling the Jabber client. I think it should be made optional, not forced, on users to have this popup appear whenever there are calls. Something like Yahoo Messenger wherein the window stays minimized but "blinking" in the lower right corner.

Any updates please?

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Cisco Employee

Conversation window behavior in deskphone control mode

Hi. Our current plans based on the large amount of user feedback we have already received is indeed to make this a user configurable option. We are working to get this feature into Jabber as soon as we can. Stay tuned for updates early in the new year.

Thanks.

Mark

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Conversation window behavior in deskphone control mode

Good news. Looking forward to the new year this functionality.

Sorry for Google translate.

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Beginner

Conversation window behavior in deskphone control mode

That's good news indeed!

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Beginner

Conversation window behavior in deskphone control mode

Count us (~500 endpoints) as another customer that is unwilling to go to Jabber until more customization (i.e. disable screen pops) and better notifications for inbound IM's arrive.

Thanks.

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Beginner

Conversation window behavior in deskphone control mode

Is there a update to when the new version will be released? 

Answers below.

1.)NO

2.)NO

3.) YES

4.) default to not bring to front

5.) Yes

6.) NO

Still continues to be the #1 complaint! and reason why people are not using Jabber.

Thanks!

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Beginner

Re: Conversation window behavior in deskphone control mode

Good news - waiting for that feature here, too!

Just in case it's still of interest:

1.    Yes, SHOULD NOT

2.    Yes it SHOULD

3.    Yes

4.    If 1) and 2) are implemented, I would go for unchecked (but maybe that has to be evaluated when the feature is available)

5.    Yes, why not

6.    Yes, if possible - but regardless to setting 3)? I don't know...

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Beginner

Conversation window behavior in deskphone control mode

I'd like to throw my two cents in as well as I just ran into this with a client who did not want calls showing up in their Jabber when in deskphone mode

1.) Yes should not bring. In fact should be configurable if they want calls at all in their Jabber when in deskphone mode    2.) Yes

3.) Yes

4.) Unchecked

5.) Yes

6.) No

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Beginner

Conversation window behavior in deskphone control mode

I got an email that two new replies have been added to this conversation but i can't seem them?

Where have they gone?

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Beginner

Conversation window behavior in deskphone control mode

there's a new release this month, version 9.6.1 build 18100, but that one still have the popup issue.

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Beginner

Conversation window behavior in deskphone control mode

created by Sergei Kharchenko in Jabber Clients 


Hello Mark Congiusta!

I installed the new version of Cisco Jabber (EAP-Drop3.v9.7.0.18197). And at the moment I have only one question - what the ?

When I installed the Cisco Unified Presence I had 2000 users. Because of the pop-up window is now 267 users!

The project failed completely. And all because of you that managers can not negotiate with programmers from India.

I must admit that it is better to study the products Microsoft, as demonstrate leadership benefits of Cisco products such pointless.

Sorry for Google Translate.

What happened to this post?

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Cisco Employee

Hi We're recorded a short 90

Hi

 

We're recorded a short 90 second preview video of the 'Conversation Windows control when in CTI Control (Deskphone) mode' feature. It's here.

 

https://cisco.webex.com/ciscosales/lsr.php?RCID=0124d0491b304f8c9df46e44fcc18cda

 

Product feedback as always is much appreciated. The feature is still under final development and test - we will schedule a live demo of this and other features shortly.

 

thanks, Damien

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Beginner

Hi, For when we can get the

Hi,

 

For when we can get the final version released for download.

 

Thanks.

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Beginner
Beginner

Thanks for this, Damien -

Thanks for this, Damien - that will be good to have! BUT -  from watching your webex recording, it appears to do nothing about the problem of interrupted work due to pop-ups from incoming calls. The incoming pop-up also takes the Windows focus. This is found to be annoying when a user is just trying to finish an action prior to answering a ringing phone. The pop-up can be sent to back by simply clicking on some other Window, but if a user is typing when his phone rings (and the pop-up occurs) and especially if he is looking at the keyboard whilst doing so (as the majority of people do these days) the characters he is typing are lost and he has to move his hands to the mouse to change Window focus. A survey of my client's Jabber for Windows users reveals that they would rather rely just on the phone ring to announce an incoming call and they would turn off the incoming pop-up if they could.

kind regards

Bob

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