cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1666
Views
0
Helpful
1
Replies

Could Not Contact the Software Update Server

Eric Seider
Level 1
Level 1

I am trying to configure my clients so they can update releases of Jabber by clicking on "Check for Updates".  I am getting the error, "Could not contact the software update server."  I have verified the URL's in the XML files are correct and I can get to them directly from a browser.

Anyone have any ideas of what I am doing incorrectly?

jabber-config.xml

<?xml version="1.0" encoding="utf-8"?>

<config version="1.0">

<Presence>

   <PresenceServerAddress>10.1.10.8</PresenceServerAddress>

   <PresenceServerDomain>app.leeent.net</PresenceServerDomain>

</Presence>

<Directory>

   <DirectoryServerType>EDI</DirectoryServerType>

   <ConnectionType>1</ConnectionType>

   <PrimaryServerName>10.1.4.42</PrimaryServerName>

   <ServerPort1>3268</ServerPort1>

   <SecondaryServerName>10.1.4.3</SecondaryServerName>

   <ServerPort2>3268</ServerPort2>

</Directory>

<Client>

    <UpdateUrl>http://leestl-oapp.stl.leeent.net/jabber/jabberupdate.xml</UpdateUrl>

</Client>

<Policies>

   <Disallowed_File_Transfer_Types>.exe;.msi;.rar;.zip;.mp3;.mp4</Disallowed_File_Transfer_Types>

</Policies>

<Options>

   <Start_Client_On_Start_OS>true</Start_Client_On_Start_OS>

</Options>

</config>

jabberupdate.xml

<?xml version="1.0" encoding="windows-1250"?>

<JabberUpdate>

  <LatestBuildNum>3271</LatestBuildNum>

  <LatestVersion>9.2.2</LatestVersion>

  <Message><![CDATA[<b>This is Jabber 9.2.2</b>]]></Message>

  <DownloadURL>http://leestl-oapp.stl.leeent.net/jabber/CiscoJabberSetup-STL.msi</DownloadURL>

</JabberUpdate>

1 Reply 1

Eric Seider
Level 1
Level 1

I figured out the problem.  It was the UTF encoding.  Should have stuck with UTF-8 but instead took what PSPAD gave me as a default.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: