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CUC Auto Attendant consult

ghostlee
Level 1
Level 1

hi,Everyone

      I have some questions about Auto Attendant while using CUC.  Can CUC provide different prompts based on the status of the called,for example when the called number is busy, and CUC will give a prompt like"the number you call is busy now, please try again later". and if the called number is no answer,  CUC will give a prompt like"the number you is no answer, please try another number". 

4 Replies 4

Jonathan Schulenberg
Hall of Fame
Hall of Fame
Not on a Call Handler. There is a Busy greeting option on mailboxes but I have never seen a user go to the trouble of configuring it.

can I custom the prompts when the extension is not existed or it is no answer?

Not with CUC Call Handlers.

hi, Jonathan 

   could you please tell me how can I  achieve my goal? thanks