During the CUCM installation, I encountered the error below. I suspect I got this error because the server was not shut down properly when I aborted the installation in the middle. I do have an external NTP server and I didn't reach the stage where you enter NTP IPs when I aborted the installation.
What I need is to start the installation again so I can enter all the necessary information again including external NTP. But every time I start CUCM VM the installation goes to the error below. How do I start the installation from the beginning?
ERROR:
The installation has encountered an unrecoverable internal error. For further assistance
report the following information to your support provider.
Thanks. Is this the only option? I was trying to avoid deleting the VM. The BE7000 came with VM applications ready.
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