Customer has CTS Endpoints (CTS 1300, CTS 3010, CTS 3000). The CTS version is 1.9 with CTS-Manager and CTS-MultipointSwitch.
The Customer wants to enable Desktop Video using Jabber for Windows corporate-wide. The customer wants Jabber for Windows clients to interact with CTS endpoints in a meeting. The customer has a TelePresence server for MCU resources.
Does the customer require a VCS Control to enable pervasive business to business video? The customer believes buying a VCS Expressway and integrating it with CUCM directly (without a VCS Control) will allow pervasive business to business calls from the outside world.
1. Is this is a supported scenario by Cisco?
2. Is there roadmap that the above instance CUCM <---> VCS Expressway <--> Internet Cloud <--> Jabber client with video enabled.in the future?
3. If the above is indeed supported, what are the caveats in terms of design and deployment?
I can register VCS Expressway X7.2 to a CUCM 8.6.2 SU2a however, I have not tested the configuration yet.
I would be great to get a response on this.
Today VCS-C and VCS-E go hand in hand and that’s the only tested way. In the future the design you speak of will be supported where VCS-E can go direct to CUCM but that’s out(10.0 maybe)
Thank you Srini. I actually manage to get this working in the lab. However, if it is not supported by Cisco, the customer will not proceed with this on their production environment.
I wonder if you can connect to the endpoints on the internet from different companies. I tried and I had problems on getting video and audio from remote side. I suspect from the search rules I created only for my local domain.
Even if you got VCS-E and a external device to register directly, this is not a supported deployment. Cisco only supports VCS-E with VCS-C that is then trunked to CUCM. The VCS-C/VCS-E pairing will also be required moving forward. Srini made reference that there might be direct VCS-E integration with CUCM in 10.0, but there are no plans to do this. For support from Cisco, you will need to deploy VCS-C when deploying a VCS-E.
Technical Marketing Engineer
The direct integration was alluded to us by other Cisco employees
I know I had a chat with rick Dahl and he mentioned there might be plans in 10.0 but that nothing was set in stone
So I wasn't committing to it in any shape or form