05-22-2019 06:25 AM
Dear all,
We wants to use Windows Teams on cloud and CUCM on premise. How can we integrate it?
Thanks in advance
10-16-2020 07:10 AM
yes, exactly. This is only required if you decide to work with prefixes on the teams side.
10-21-2020 09:06 AM
To confirm you were able to use Single Number Reach to signal and ring Teams clients on inbound calls? If so how did voicemail work on Unity? Were you able to pull the call back and send unanswered calls to Unity voicemail? Were there problems with missed call notifications on Teams?
10-21-2020 09:43 AM
10-21-2020 10:24 AM
Thanks. I meant it more of if a call comes in and rings Teams but user answers on their Cisco Phone it would still show up as a missed call notification on Teams. Same thing for Unity Voicemail answered calls. Effectively unless calls are answered on Teams they will show up as a missed call which there is likely nothing that can be done about that.
10-21-2020 11:03 AM
01-16-2020 08:17 AM
Just to add, since Teams is +1, you need a pattern in Ribbon(SBC) to add the plus one \+?1?(\d{10}) to +1\1 This adds +1 for forking calls from CUCM using SNR.
Ribbon SBC setup:
Transformations
1 Pattern: Passthrough Untouched (.*) to \1
2 Patterns: To CUCM & PSTN Called Address Number \+?1?(.*) to \1 & Calling Address Number \+?1?(.*) to \1
1 Pattern: To 0365 Called Address Number \+?1?(\d{10}) to +1\1
CUCM SNR call forking:
SNR pattern using steering digit and the same DID as Ext #.XXXXXXXXXX
Route pattern stripping Pre dot using SIP Trunk to SBC
Set SNR at 0 seconds to begin dialing
Teams Powershell:
Import-Module skypeonlineconnector
$cred = Get-Credential
$Session = New-CsOnlineSession -Credential $cred -Verbose
Import-PSSession $session
Add SBC in Teams:
New-CsOnlinePSTNGateway -Identity SBCFQDN.com -Enabled $true -SipSignallingPort 5061 -MaxConcurrentSessions 100 -ForwardCallHistory $True -SendSipOptions $true
Enable Voice calling on user:
Get-CsOnlineUser -Identity user1@domain.com (user1@domain.com)
Set-CsUser -Identity user1@domain.com (user1@domain.com) -EnterpriseVoiceEnabled $true -HostedVoiceMail $true -OnPremLineURI tel:+14105556666
Grant-CsTeamsCallingPolicy -PolicyName AllowCalling -Identity user1@domain.com (user1@domain.com)
Grant-CsTeamsUpgradePolicy -PolicyName UpgradeToTeams -Identity user1@domain.com (user1@domain.com)
Add calling policies:
Set-CsOnlinePSTNUsage -Identity Global -Usage @{Add="Unrestricted"}
New-CsOnlineVoiceRoute -Identity "Unrestricted" -NumberPattern ".*" -OnlinePstnGatewayList sbcFQDN.com -Priority 1 -OnlinePstnUsages "Unrestricted"
New-CsOnlineVoiceRoutingPolicy "Unrestricted" -OnlinePstnUsages "Unrestricted"
Grant-CsOnlineVoiceRoutingPolicy -Identity <testUser1> -PolicyName "Unrestricted"
(If it says "can't be applied cause it's a User Policy…"(or similar) just wait a few minutes and try again.)
$cssession = New-CsOnlineSession –Credential $cred –OverrideAdminDomain "mydomain.onmicrosoft.com"
03-29-2020 04:33 AM
Was anyone able to integrate a CUCM phone to a Teams user in a user friendly way ?
Why not using CUBE as SBC (appart from not being supported ? :-)
03-30-2020 05:27 AM
03-30-2020 05:52 AM
All the time like a cisco phone calling another user and it gets the call ringing on another cisco phone and on Teams at the same time, and when answered in Teams the busy light on a cisco multiline terminal lits ?
And vice-versa ? I.e. real integration ?
10-19-2020 03:18 PM
Yes we are.
Cisco phones can call Teams clients on desktop or iphone.
Once you integrate the two systems behave as one.
On Teams clients on your iphone you get a dial pad once you integrate/
It is fairly easy.
You need to know MS Teams scripting.
& have very good knowledge of Call manager.
10-19-2020 03:16 PM
Ribbon SBC works the best since Microsoft supports it.
We have Ribbon SBC on a virtual machine which allows our Teams clients to be able to have single number reach.
Very very easy.
03-30-2020 05:44 AM
We at DCC have done many times successfully.
I can give you a demo and presentation.
Please contact me. aguha@dccil.com or aneff@dccil.com
+1630-692-2716 or +1630-692-2705
03-30-2020 07:47 AM
DCC people, you've already made it clear that you are a consultant in a lot of post, Please Stop SPAM