Dear All,
I am having an issue with INCOMING CALLS from SIP PROVIDER. When i dial to an internal number, the Phone rings when i pick the call i cannot hear anything, however, the person who called hear the phone ringing (4times) and than disconnect. I have tried several configurations but unfortunately none of them worked for me. I also tried opening the case with TAC to check the issue but unfortunately the CUCM which I have is 8.6 and is not covered for support.
The other issue which i am having is related to CUC AA which follows the same problem and I cannot hear the greeting message.
The Call Details are as follows
SIP -----------CUBE-----(siptrunk)------CUCM------------IP PHONE
SIP -----------CUBE-----(siptrunk)------CUCM-----(cti)-----CUC (AA)
I would really appreciate if someone can point me in the right direction for this problem.
Regards,
Farhan
