CUCM system error messages

[BalajiSivaraj49175]

%UC_CMI-1-StopBitConfigurationError: %[StopBit=String][AppID=String][ClusterID=String][NodeID=String]: The Cisco Messaging Interface service parameter, Stop Bits, has an invalid configuration.

%UC_CMI-1-VMDNConfigurationError: %[VoiceMailDN=String][AppID=String][ClusterID=String][NodeID=String]: The Voice Mail DN for CMI is invalid.

%UC_CMI-3-InvalidPortHandle: %[ErrorInfo=String][AppID=String][ClusterID=String][NodeID=String]: The handle for the opened serial port is invalid.

Can anyone share update on this error received from the CUCM

[Jaime Valencia]

You can google the error and find information related to the cause on existing documentation.

[BalajiSivaraj49175]

Explanation CMI can't register with Cisco Unified Communications Manager because of an invalid Voice Mail DN. This alarm occurs because the Cisco Messaging Interface service parameter, Voice Mail DN, is empty or has invalid characters other than digits (0-9). It is possible that the Voice Mail DN value has been updated via AXL or a CLI command where validation of the value was not performed. For this reason, it is best to set this value in the Service Parameter Configuration window in Cisco Unified CM Administration so that the value can be validated against the accepted range of values for this field.

Recommended Action Check the CMI service parameter Voice Mail DN to confirm that a valid directory number has been configured.

[BalajiSivaraj49175]

Step 1 Choose Service > Cisco Messaging Interface
Step 2 From the Server drop-down list box, choose the server on which you want to add the Cisco Messaging Interface.
Step 3 Click Insert.
Step 4 You can modify the service parameters, if necessary. For more information about CMI service parameters

[BalajiSivaraj49175]

This message displayed due to service activation CMI service is activated

Servicebility -> Service Activiation

[BalajiSivaraj49175]

%UC_CMI-3-InvalidPortHandle: %[ErrorInfo=String][AppID=String][ClusterID=String][NodeID=String]: The handle for the opened serial port is invalid.

Explanation CMI cannot read/write to the serial port because the serial port returned an invalid handle value to CMI. The serial port may have returned an invalid handle because the system did not properly detect the USB cable.

Recommended Action Make sure that the cable connecting the USB0 port and voice messaging system is firmly connected.