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CUCM user lockout VS AD lockout

Can I unlock a jabber account directly in the active directory? and does the lockout settings on the active directory affect the credential policy that jabber uses from the call manager?

1 Reply 1

Jonathan Schulenberg
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Credential Policies in CUCM/CUC are defined and enforced on the credential, not the user itself. For an LDAP-synced user, that means CUCM can only lockout the PIN.
If you unlock an account in AD, Jabber logins should immediately succeed assuming that CUCM/CUC LDAP Authentication is pointing at a Domain Controller that knows the account has been unlocked. I believe the AD site replication timer, default of 15 minutes, will factor into that equation.
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