05-23-2015 10:46 AM - edited 03-17-2019 05:12 PM
I am implementing about Cisco Jabber Guest Server. My system have Expressway-C, Expressway-E, Jabber Guest Server and CUCM.
I already setting follow as installation guide which everything is OK but I found some issue.
From inside, I try to call https://ipaddress of Jabber Guest server/call/1003, It's working fine.
From outside,I can browse to https://FQDN of Jabber Guest server/call/1003 but it shown error about "TURN Allocation Failed"
I checked this issue from link as below but still have the issue.
I'm sure port 3478 is not blocked and TURN server, Jabber Guest status is Active.
I deploy dual interface on Expressway-E.
๋
Jabber Guest Server : 10.10.10.17
Expressway-C: LAN1>10.10.10.19
Expressway-E: LAN1>10.10.10.20, LAN2>192.168.1.10 (Public IP NAT to this interface)
My question is:
1. Expressway-C (10.10.10.19) required connect to Expressway-E (Public IP) or not ?
2. Expressway-E (Public IP) required connect back to Expressway-C (10.10.10.19) ?
3. Jabber Guest Server (10.10.10.17) required connect to Expressway-E (192.168.1.10) or not ?
05-28-2015 02:17 PM
I dont get it your questions.
Do you get SSH tunnel between C and E was established?
05-28-2015 07:58 PM
I already create Unified Communications traversal link between C and E which status is Active.
My meaning is that from the files I attached. I'm not sure my problem is caused from firewall rule or network routing or not.
Thanks.
11-04-2015 08:55 AM
It is important to have a user with proper rights to read/write configured in Expressway-C and also in the Call Settings of JG (the same user). This user will be used to generate a TURN short-term credential.
Andre
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