I've been reading the existing posts regarding this issue, but i'm still not having much success in getting the deskphone to be controlled by Jabber. This is for a non-ldap environment, with CUCM 9.1.2, CIMP 9.1.1 and Jabber v11.0.1. I don't want the soft phone capability enabled, just IM and deskphone control. Below is the check list I've put together from my readings.
did you associate the line on the device with the user?
'Standard CTI Allow Control of All Devices' needed? no, not on cucm 10.x
Ah, I was missing 2 things on the Presence side.
- CCMCIP profile under Application
- Primary TFTP server wasn't set under Legacy Client Settings
This now works