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Deskto sharing in windows client not working.

jonas.eriksson
Level 1
Level 1

Hi all,

I am running the free service for some trials for my company.

Testing this from a Windows 7 laptop I can not get the spark app v1.0.03844 to share desktop when in a call. When I press the sharing button all I get is a short twitch from the app window border, then nothing else.

It works fine if I do it from Firefox though.

Has anyone else experience this?

Sharing just a different applications window rather than the entire desktop would be a desirable feature.

Cheers!
Jonas

1 Reply 1

jminasia
Level 1
Level 1

Hello Jonas,

Could you update your Windows client to the latest 2x version and test it again? Either by uninstalling the old version and re-downloading from ciscospark.com page or by letting the client update itself.

Cisco Spark | Cisco Spark for Windows - Release Notes

Please submit a Feature Request for the application sharing vs. desktop sharing from the client using the Send Feedback mechanism

Thank you.

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