Desktop sharing in jabber chat room

[Siddharam M]

Hi ,

I would like to  know whether can we enable desktop sharing in chat room (persistent chat).

desktop sharing option will be grayed out if i start persistent chat(chat room). But when i do a normal group chat i can share the desktop.

Jabber version:10.5 & 10.6

CUCM : 9.1.2

Presence : 9.1.2

Thanks in advance...

Siddu

[Rolando Valenzuela]

Check you have all the ports for jabber available on the firewall.

Also, try enabling the option "Allow presentation sharing using BFCP" it is under "SIP Profile" for each Device.

Regards.

Rolando Valenzuela

Ref: https://supportforums.cisco.com/sites/default/files/legacy/1/7/3/148371-58.%200076%20SIP%20Precondition.png

[Siddharam M]

Hi Rolando,

Thanks for your response.

BFCP option is already enabled.

User can share his desktop in one to one chat and normal group chat but desktop sharing option gets disabled only when user start the chat room(persistent chat).

I would like to know whether desktop sharing in chat room feature available in jabber or not.

Thanks.... Siddu

[Rolando Valenzuela]

Not sure to be honest, and I don't find any reference about it on the Jabber Release Notes.

You can try asking to TAC or Cisco Sales.

Regards.

Rolando Valenzuela.

[Manish Gogna]

Hi Siddu,

As per Jabber 10.5 Deployment guide "Persistent chat is only available on Cisco Unified Communications Manager IM and Presence Service 10.0 and later."

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_5/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber_chapter_0101.html#JABW_TK_CBD6C8DE_00

HTH

Manish