10-27-2014 11:17 AM - edited 03-17-2019 04:35 PM
Hi,
We want to log all the IM sessions taking place between Jabber users to a DB.
From Cisco Docs we understand the persistent chat feature provides such a facility.
Postgre 9.1 has been installed and linked to IM&P server.
I logged in to IMP Administration and enabled Compliance and linked to the Postgre DB.
I have restarted the XCP Router service and the XCP Message Archiver service.
I have verified the XCP Router service is logging trace in INFO level.
DB tables are automatically created in the Database
Problem
I do not see chat data coming to the persistent chat related DB tables.
Is there any thing which i could have missed leading to such an issue.
11-25-2014 12:55 AM
Any update on this case please.
Is this the wrong forum to discuss this problem
11-27-2014 12:09 AM
Can you post the version of CUMP? I think older version than 10 of cump dont have feature of persistant chat.
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