Enable "custom contact" for Jabber client 11.7

[bastien.guitton]

Dear All,

Does anyone know how to enable the option "new custom contact" on Jabber client (vers. 11.7)?

This option is not available on the client. I try to enable this but I don't know where this parameter can be activated.

CUCM is On-Prem deployment version 11

Thanks in advance

[Jaime Valencia]

Exactly on which Jabber flavor are you trying this??

[bastien.guitton]

Hi Jaime,

Jabber for windows but this is not with outlook integration. We use Google mail and calendar.

Jabber is deployed on the cloud and CUCM on Prem.

[tomi.hakkarainen]

did you get this resolved?

br, Tomi

[Chris Keilberg]

You should be able to just click Tools|File|New|Custom Contact.

[tomi.hakkarainen]

Hi,

In my Jabber I can only see on there Tools|FIle|New|Custom Tab
There is no Custom Contact selection available
I’m using Version 12.0.0 Build 61695
but same was on 11 versions also...
Is it requirement to deploy CUPS or IM&P to be able to use contacts? We have only CUCM deployed and use Jabber only for Phone calls.

Br, Tomi

[Jaime Valencia]

Yes, custom contacts are stored in a table within IM&P, not on CUCM, even the new phone mode with contacts of 12.x requires CUCM and IM&P.