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joshua.gertig
Beginner

Error CJ:1000:4 when opening Jabber for Windows

Hello,

I seem to get the above error everytime I log into Jabber for Windows (version 9.0.3). I aknowledge the error and I don't have any los in funtionality that I can tell. I did not used to get this error on version 9.0.1.

Other then upgrading my jabber version, the only other thing that's changed is we've upgraded CUCM from 8.5(1)SU2 to 8.6(2a)SU1. Both upgrades happened in the same week, so I'm not 100% sure it started happening after the jabber upgrade or cucm upgrade.

Anyhow, does anyone know what this error indicates? Inbound, outbound calling works, chat works, voicemail, call forwarding, etc. I can't get screen share to work, but that's never worked (we have on-prem CUPS). Any thoughts?

1 ACCEPTED SOLUTION

Accepted Solutions
Muhammad Maqsood Mushtaq
Cisco Employee

Hi,

This is a known issue being tracked by CSCtz42069. Fix will be available in 9.0.4 due to be released in about a month.

Thanks,

Maqsood

View solution in original post

6 REPLIES 6
Muhammad Maqsood Mushtaq
Cisco Employee

Hi,

This is a known issue being tracked by CSCtz42069. Fix will be available in 9.0.4 due to be released in about a month.

Thanks,

Maqsood

View solution in original post

Thank you Maqsood!

The same problem!!!

Daniel Sobrinho

Release notes for 9.0.4 are out today. Download of 9.0.4 is not yet available but should be soon given the release notes are available.

Its funny to get this same error in 2020.

 

Thanks for fix... 

 

J

I am sorry, but i have version Version 12.6.1.34405 Build 284405
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