One of our users commented on the fact that their call history inside the Jabber IOS app doesn't show the whole picture for calls that hit their phones. At current, it only shows the calls made or received via their work phone (Jabber itself). We'd like to see this window show all history, so that the user can make better use of the blended nature of using their phone for both work and personal uses.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...