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Finesse and Jabber over MicrosoftDA

paul.higgsboyo
Beginner
Beginner

Hi all,

 

Has anyone every deployed UCCX Finesse and Jabber over MicrosoftDA for home working contact centre agents? My customer uses Windows 8 and 10 and their only VPN solution is MicrosoftDA. We don’t have Expressway in place so can’t use Jabber over MRA so if voice cannot be delivers I’ve MicrosoftDA then we can look to use CTI-RD. if anyone has experience of this I would appreciate any feedback.

 

Thanks and regards,

Paul.

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