cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

189
Views
15
Helpful
4
Replies
Highlighted
Beginner

Force Client to Re-Login to Jabber

Hi Guys,

Is there any way to force logout all clients' sessions from IMP? So they have to login again to the IMP server. Does Cisco provide a way to do this? My CM version is 11.5.1.15900-18 and IMP version is 11.5.1.15900-33.

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Rising star

Re: Force Client to Re-Login to Jabber

Hi,

There is no way to force all client sessions to logout from IMPS.

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.
4 REPLIES 4
Rising star

Re: Force Client to Re-Login to Jabber

Hi,

There is no way to force all client sessions to logout from IMPS.

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.
Beginner

Re: Force Client to Re-Login to Jabber

Hi Vaijanath,

Thank you for the answer.

The reason why I want to force log off is that I want to disable the chat feature on Jabber by disabling XCP router. But apparently it needs the client to relogin so the chat tab disappears. If the user does not relogin, the chat tab will remain but it cannot be used.

Maybe you have a workaround for this?

Rising star

Re: Force Client to Re-Login to Jabber

Hi,

The only workaround I think is to send an email to all users to logout and login back to Cisco Jabber.

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

Re: Force Client to Re-Login to Jabber

In modern versions that support OAuth tokens you can revoke a user’s refresh tokens from CUCM admin. This will force a logout once the session tokens expire (12 hours by default). Note that OAuth tokens are not enabled by default on CUCM-IM&P, CUC, or Expressway.

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/jabber/11_9/Unified-CM-OAuth-Whitepaper-v17-FINAL.pdf

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards