Greeting Administration

[pvarenholt]

Have CUC 10.x

Cannot use the Java applet to listen / upload greeting.

is there a way to do this for Call Handler Greetings via the Telephone?

Seem to recall a way but forget.

Thanks,

Paul.

[Maren Mahoney]

Here is a link to setting up access to the Greetings Administrator from the CUC 8.x System Administration Guide. This chapter does not seem to appear in the newer versions, but it may be buried in another document. Regardless, the basic steps have not changed:

CUC 8.x System Administration Guide - Setting Up the Cisco Unity Greetings Administrator

Maren

[pvarenholt]

Do you need to have a mailbox on the server you are trying to do greeting admin on?
I remembered where to do this and seem to have it working but cannot authenticate.
Thanks,
Paul.

[Maren Mahoney]

The user will need to authenticate themselves, but I'm pretty sure that can be an administrative account. That said, I've not tried that exact combination so I could be wrong. Administrative accounts in CUC do not count against your license count so you could give it a try with no downside.

Maren

[pvarenholt]

Thanks - I got it going.
Appreciate all the help.
Paul.