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Guide for pointing to new Unity exchange messaging servers

Jan Slabber
Level 1
Level 1

Hello

 

I have a customer who needs to point Point old Unity exchange service 2010 to new Unity exchange service 2016.

 

Does anybody know what is to be done or steps taken to achieve this or a guide that can help.  Also what is affected when making this change.

 

Appreciate the help

1 Accepted Solution

Accepted Solutions

Whats your unity connection version. 



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4 Replies 4

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there,

 

Please check out the task list in the configuration guide. 

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/unified_messaging/b_11xcucumgx/b_11xcucumgx_chapter_01.html#id_25194

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

Thank you for the response time! I will look and advise.

 

Cheers!

Whats your unity connection version. 



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Hello Nithin, 

 

As per customer /  Version 11.5.1.15900-18

Just to confirm our exchange team has identified an account that is used to connect to Exchange 2010 via EWS for the Unified Messaging Service on Unity Connection. The plan is to decommission that 2010 exchange server and use 2016 Exchange server.

Also to note I do not see any SSL certificates installed on CUC via OS Admin pages.

 

Need to understand what is required for this change.

 

Thank you!

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