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mohammad saeed
Contributor

How can I make the hunt pilot only for AA not for internal calls?

Hi,

 

I am working on CME ver 15.0 to enable AA inside it, and I want when press number 1 will call the extension 1010 and I did this and it works with me when call the 500 internally for test and then I press 1 then call 1010, is good! but the issue when I want to call any extension number internally start with "1" for example " want to cal 1020" then directly forward it to  1010 and I don't want to be like that!

 

How can I make the hunt pilot only for AA not for internal calls?

 

:

 

application
service aa flash:its-CISCO.2.0.1.0.tcl
paramspace english index 1
param number-of-hunt-grps 3
param handoff-string aa
paramspace english language en
param max-time-vm-retry 2
param aa-hunt1 1
param aa-pilot 500
paramspace english location flash:
param second-greeting-time 60
param number-of-hunt-groups 1
param call-retry-timer 15
param welcom-prompt _welcome.au
paramspace english prefix en
param voice-mail 5000
param max-time-call-retry 700
param service-name queue
!
service queue flash:its-CISCO.2.0.1.0.tcl
param queue-len 10
param aa-hunt1 1
param number-of-hunt-grps 1
param queue-manager-debugs 1

 

 

dial-peer voice 12 voip
service aa
destination-pattern 500
session target ipv4:192.168.50.1
incoming called-number 500
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!

 


ephone-hunt 10 sequential
pilot 1
list 1010

 

 

 

Thanks

2 REPLIES 2
Nithin Eluvathingal
VIP Advisor

its because of the below configuration.

 

ephone-hunt 10 sequential
pilot 1>>>>>>>>>>
list 1010..

 

 

bacd configuration is well explained on below link.

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.html

 

 



Response Signature


I tried it now and when press 1 or 2 the call ended!

 

this is the configuration:

service aa flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
param number-of-hunt-grps 2
param handoff-string aa
param dial-by-extension-option 3
paramspace english language en
param max-time-vm-retry 2
param aa-pilot 500
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt_bacd_welcome.au
param call-retry-timer 15
param max-time-call-retry 600
param voice-mail 4005
param service-name queue

service queue flash:app-b-acd-3.0.0.2.tcl
param queue-len 15
param aa-hunt1 7000
param number-of-hunt-grps 2
param aa-hunt2 7050
param queue-manager-debugs 1



dial-peer voice 301 voip
service aa
incoming called-number 500
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 300 voip
destination-pattern 500
session target ipv4:192.168.50.1
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad

ephone-hunt 1 sequential
pilot 7000
list 1010
timeout 10
!
!
ephone-hunt 2 sequential
pilot 7050
list 1003
timeout 10

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