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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Cisco Employee

How do I add moderators to a Spark room?

I'm using the Windows desktop version of Spark. I'm trying to figure out how to assign other moderators for a room I created. I've locked the room to make myself a moderator but can't find any way to add other moderators.

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Cisco Employee

Re: How do I add moderators to a Spark room?

You should be able to claim moderator first, then additional options when right clicked would show with the other names as Louis pointed out. If you are not moderator you will only see remove.

-m

5 REPLIES 5
Cisco Employee

Re: How do I add moderators to a Spark room?

Amanda,

From the People list on the right side, simply right click on the user you want to make a moderator.  There are two options that show up Remove and Make Moderator.

Louis

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Cisco Employee

Re: How do I add moderators to a Spark room?

Hi Louis,

Thank you. Even when I'm a moderator though, the only option that shows up when I right-click on a person's name is Remove. Is this because I'm using the desktop version of Spark rather than the Web version?

Cisco Employee

Re: How do I add moderators to a Spark room?

You should be able to claim moderator first, then additional options when right clicked would show with the other names as Louis pointed out. If you are not moderator you will only see remove.

-m

Cisco Employee

Re: How do I add moderators to a Spark room?

I don't understand the "claim moderator" first? I created a team and several rooms and  i added several people as members and moderators through the API. But when i go directly into a room and click on the People icon I see myself and the other moderators I added listed as moderators and I see participants. But when i right click on a participant the only options I see are "Send Message" and "Remove from Room".  I am using Mac spark client.

Screen Shot 2016-12-07 at 12.51.08 AM.png

Cisco Employee

Re: How do I add moderators to a Spark room?

Oh, nevermind, I see that when i log in to the web version of spark, i do have the additional option to Add as Moderator.

Screen Shot 2016-12-07 at 12.53.17 AM.png

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