How do I perform a manual fallback to resore presence node?

[sharon1shaw]

I have rebooted our IM&P publisher node, and now need to perform a manual fallback to restore the nodes in the presence redundancy group to the Normal state.

I can't find any documentation on HOW I complete manual fallback to restore the nodes in the presence redundancy group to the Normal state?

Do I just go to System > Presence Redundancy Groups. Click find, click on your subcluster, turn HA off and then back on again to get it back into a good state, as suggested by a third party forum?

Thanks in advance

[Aman Soi · Accepted solution]

Hi,

Seems to be an issue with database replication .Can u try restarting Server Recovery Manager service on both nodes ?

what is the output of utils dbreplication runtimestate?

regds,

aman

[sharon1shaw]

Hi Aman, the replication status seems good (2) but am getting this:

Replication status command COMPLETED 66 tables checked out of 300
     Last Completed Table: epascontactaddinfo
     Errors or Mismatches Were Found!!!

Count is still going up though, as have just re-started the SRM's on both servers, so will give it 30 mins.

[sharon1shaw]

Thanks for your help Aman, by restarting SRM on both pub and sub, eventually received the 'failover' tabs under "ServerAction" they weren't there before.

Selected 'failover' on our pub, and now the HA pair are working in normal state.