I have Jabber running on a Citrix virtual workstation and JVDI running on the physical workstation. I am trying to make a utility / script that would effect pulling a Jabber Problem Report without user input from the virtual workstation. I am able to gather all of the information I need, except for the VXC client logs, as those reside on the physical workstation, along with JVDI.
Is there a way to pull these logs, programmatically, similar to how the Jabber does with the 'Report a Problem' function?
Otherwise, is there a way to initiate a silently create a Jabber Problem Report, so the user doesn't need to enter any information and doesn't see any dialog windows?
The log location for the JVDI Client and Agent are the following:
You can write a script that access to those locations and retrieve the files and folders inside them.