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How to delete my cisco spark account

ashleybyrne
Level 1
Level 1

How can i delete my cisco spark account i do not wish to use it

3 Replies 3

keglass
Level 7
Level 7

Ashley,

Have you tried uninstalling the app from your OS? I recommend that approach first. Also, you might find helpful information here.

https://support.ciscospark.com/customer/en/portal/articles

Thank you for participating in the community.

Kelli Glass

Moderator for Customer Communities

Hi

I've changed my email in my Cisco profile and I don't know why I supposed it will be changed in webex/spark too, tried to log in and the system automatically created a new webex/spark account and didn't want that

So, I want it to be deleted to be able to change my email address in my webex/spark account too, is there any way to do so?

This is a real issue for a user of a free Spark Account. I've just have experienced a painful process (3+ hours with Cisco tech support) that's ended with the cancellation of my wife's webex subscription. The problem is that if you had the "occurrence" of creating a free Spark account with a mail id A, you can't change your existing Webex mail id from B to A. And it seems incredible, but in all Cisco nobody can delete a free Spark account!! I think you'll loose many webex subscriptions, ..as my wife's!!!