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Beginner

How to have a shared line across all users.

Is there a way to have a shared line across all users, using cisco spark. Thanks

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VIP Advisor

Re: How to have a shared line across all users.

Can you elaborate like a shared line with phones or something else?

Beginner

Re: How to have a shared line across all users.

I am talking about having a main company phone line that is present on every employee’s phone. So that if any external party calls the main phone line, all phones will ring simultaneously allowing anyone to answer the calls on this main line. This is simple function on CUCM but in spark I don’t see the ability to put the same DID on multiple employee phones.

Contributor

Re: How to have a shared line across all users.

From what I remember Spark only supports one line similar to Jabber.  If the shared line is the prime line for every phone I believe it would show in that users portal. 

Contributor

Re: How to have a shared line across all users.

Spark is not an enterprise phone system.  Cisco is being cagey about their cross-platform roadmap at this time, but for now, you need CUCM or HCS, etc. for any advanced telephony functionality.

Highlighted

Re: How to have a shared line across all users.

Dear

     each user have a primary Ext number plus a URI address

for any incoming calls to his number or URI all of associated devices will be ringing in the same time.

hope that help

BR
Mamdouh

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