how to manage Webex Lync add in

[stefan.zieher1]

We use Lync 2010 and Webex on terminal servers.

Is it possible to control the appearance of the WebEx “Start Meeting” button on top of a Lync conversation on a per user basis? I didn’t find any corresponding reg keys to manage that.

[dpetrovi]

Hi Stefan,

Are you asking about WebEx SaaS Productivity Tools or Cisco WebEx Meetings Server Productivity Tools?

Kind regards,

-Dejan

[stefan.zieher1]

Hi Dejan.

I'm asking about the WebEx Productivitiy Tools.

[dpetrovi · Accepted solution]

Hi Stefan,

This community is for Cisco WebEx Meetings Server (on-premise) solution and is not observed by WebEx SaaS experts. I advise you to, please, call into Cisco WebEx Support +1.866.229.3239 and open a ticket for this to be investigated. 

You can also reach WebEx SaaS support team through this page:

https://support.webex.com/MyAccountWeb/supporthome.do

I hope this will help you get to the answer faster.

Kind regards,

-Dejan