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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

I am not able to assign colleague as a moderator

Hello,

I would like to ask why I am not able to assign my colleague as a operator within created space by me.

Please see attachment.

Thank you in advance.

Michal Hlinka

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Advocate

Re: I am not able to assign colleague as a moderator

To assign someone else as a moderator, only a moderator can do it. Are you a moderator for that space? If not, i would suggest that you "Lock" the room to assume moderator privileges. If you still dont have the ability to make others a moderator, i would check if the user has Spark basic messaging license.

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Beginner

Re: I am not able to assign colleague as a moderator

Hi, thank you for your hints. But I am moderator and have a lock space already.

Where can I find "Spark basic messaging license" ?

What type of license should I have to have for assigning other participants as a moderator?

Thank you.

Michal Hlinka

Advocate

Re: I am not able to assign colleague as a moderator

This is something that your org administrator would have to do.

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