09-13-2021 08:30 AM
Hello Team,
I got this error message when I tried to add a new secondary node to my cluster:
Could someone help me to resolve my problem?
I did check my DNS, I have added in CUCM my Presence server. All is ok
Solved! Go to Solution.
09-28-2021 05:31 AM
Hello Team,
I resolved my issue:
The problem was the deployment selected when I build my IM-SubVM >>>>> I was using for 1000 Users and I had configured to 5000 users in my IM-PUB.
I deleted my IM-SUB and I recreated the VM with the same deployment, to 5000 users.
09-13-2021 08:56 AM
Try reinstalling, some times we used to face similar issue..
09-13-2021 08:56 AM
When you say 'secondary node', do you mean an IMP Subscriber or the IMP Publisher as a secondary node to CUCM?
That's what I can think of off the top of my head. Let us know and we can look for more.
Maren
09-13-2021 09:01 AM
@Nithin Eluvathingal I tried to reinstall and got the same error.
@Maren Mahoney Yes, my IMP SUB is the problem. I have CUCM Pub/CUCM SUB and IMP Pub ready, without any issue.
09-13-2021 09:11 AM
Did installation halted for a long at any step ?
09-13-2021 09:32 AM
@Nithin Eluvathingal For me was a normal time in all steps.
09-13-2021 09:44 AM
09-13-2021 10:10 AM
Looks like some problem with Connectivity, if the installation halt for long we used to get the Critical Error which you posted on your initial post.
Find out why its taking time for connectivity validation.
09-13-2021 12:55 PM
Hello @Nithin Eluvathingal
Now I got another error: rpm --percent -iv --replacefiles
/common/rpm-archive/14.0.1.10000-16/RPM/thirdparty/cm-lib-1.0.0.0-1.i386.rpm failed (1)
Any suggestion?
09-13-2021 07:42 PM - edited 09-13-2021 07:43 PM
Whats your server Model
Whats you Vmware version
Are you using IM presence 14 OVA ?
09-13-2021 08:56 PM
09-14-2021 04:57 AM - edited 09-14-2021 04:59 AM
Download the OVA again and try reinstalling for a last time. if fails, I will suggest to work with TAC.
09-28-2021 05:31 AM
Hello Team,
I resolved my issue:
The problem was the deployment selected when I build my IM-SubVM >>>>> I was using for 1000 Users and I had configured to 5000 users in my IM-PUB.
I deleted my IM-SUB and I recreated the VM with the same deployment, to 5000 users.
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