IM & Presence 12.5 Emergency Mode Centos 7 not boot

[servicios_ciscon2]

Import OVF from IM Presence 12.5 to VMware 6.7 but when I turn it on it sends me the following message:

Welcome to emergency mode! After logging in, type "journalctl -xb" to view system logs, "systemctl reboot" to reboot,
"systemctl default" or ^D to try again to boot into default mode.

Give root password for maintenance
(or type Control-D to continue):

Any ideas on root access or mitigating the problem?

[Jaime Valencia]

Exactly what was done/happened prior to this message?

Root access is only provided by TAC if/when necessary

[servicios_ciscon2]

Hi Jaime

We exported the VM's in OVF of the server and deleted everything, later we added the VMs again, they all worked, the only one that was not IM & Presence sending that error

[Jaime Valencia]

I've seen that when there were problems with the HDDs and data consistency, you can try the recovery disk, but ideally you want to rebuild that node and use a backup to get it up and running.