Important filter - Shows a room that is not marked as important or has any @mentions

[nkearns]

One of the rooms I am in keeps landing in the 'Important' filter though it is not marked as 'important' or has any @mentions for me. How can I fix this? It is a busy room and keeps alerting me.

[gpapula]

I am getting the same thing. 

[nkearns]

More rooms showing up there now. Getting distracting!

[gpapula]

I received this after opening a case.....

DEC 10, 2015  |  08:44AM PST

Eric Mach replied:

Gene;

There is additional logic to the important filter. Take a look at this article: https://support.ciscospark.com/customer/portal/articles/2093156 .

-Eric

[nkearns]

Hey Gene, thanks for that link. I will keep an eye on the mysterious rooms but I don't think the new possibilities in that list would explain them. :-)