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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Is there a way to force all jabber clients to sign out and pull new jabber-config?

Is there a way to force all jabber clients to sign out so that a new jabber-config file can be pulled from the CM?

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Cisco Employee

While there is a way to force

While there is a way to force deploy jabber in bulk i do not see such an option to force logout the users.

Manish

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Cisco Employee

One option you can use is

One option you can use is Bulk un-license all the users from CUCM, for presence and license it back. Please try it for one single user and check if you obtain the desired results, i haven't tested it but if it logs the users out next time when user logs in jabber will automatically download the new jabber-config.xml file

 

Tapan

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There is no such way of

There is no such way of forcing the jabber to logout, but you could try restarting XCP router service which will make the jabber to go offline and can be restored when user logsout and login back. This will kind of make users to logout and login back.

Regards
 

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