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Beginner

Issues with inviting outside participants to a Spark meeting

Background: I attempted to hold a test Spark meeting with participants outside of my organization but they were unable to get in. One participant saw the image below but was unable to proceed. Another participant got a notice that they could join the meeting after the host (me) admitted them. I did not get any kind of notice that someone was waiting to be admitted.

My Question: Can I hold meetings in Spark with users outside of my organization without forcing them to create accounts? If so, where did I go wrong?

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Accepted Solutions
VIP Advisor

Re: Issues with inviting outside participants to a Spark meeting

Ben

See here you need to have Webex linked to the spark space for this to work

https://collaborationhelp.cisco.com/article/en-us/na7olm3

Even then it may be dependent on your site and some sites may not capable of it a lot of these features are rolling next few months some sooner some later

Thanks

Srini

4 REPLIES 4
VIP Advisor

Re: Issues with inviting outside participants to a Spark meeting

Ben

See here you need to have Webex linked to the spark space for this to work

https://collaborationhelp.cisco.com/article/en-us/na7olm3

Even then it may be dependent on your site and some sites may not capable of it a lot of these features are rolling next few months some sooner some later

Thanks

Srini

Beginner

Re: Issues with inviting outside participants to a Spark meeting

Thanks for that, Srini. If users are waiting in the lobby, as the article states, how do I let them in? Will Spark notify me that they are waitng?

VIP Advisor

Re: Issues with inviting outside participants to a Spark meeting

It should but last time I joined the other party didn’t see it

Hence I feel to wait a few months for the dust to settle towards the new linking

Thanks

Srini

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Beginner

Re: Issues with inviting outside participants to a Spark meeting

Thanks for your help.

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