jabber 10.5.5 phone tuning setting phone error

[balaji.babu1]

Hello  all,

os: windows xp 32 bit

cucm : 10.5.2

IM&P :10.5.2

It is  a fresh installation and my jabber got registered via computer at fist , so i switched to check the connection via phone and it worked

when am reverting from phone to computer connect, it keeps on tuning setting phone....anybody can help me out

regards

balaji b

[Jaime Valencia · Accepted solution]

You probably want to start by using a supported windows version, XP is NOT supported with Jabber 10.5

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_5/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber_chapter_011.html

IMHO there's no point on trying to troubleshoot a not supported environment you won't see with a customer