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jabber 10.5 outlook contact resolution incoming call

christianrupp
Level 1
Level 1

Hi

Jabber for Windows 10.5 doesn't resolve the outlook contact during incoming call.

Application dial rules are created and cop file is loaded. Parameter in jabber-config.xml is enableLocalAddressBookSearch by default.

We use the telephone local setting "switzerland" (Control Panel, Phone and Modem options).

->That't the reason why the outlook contact phone numbers are saved in format +country <space> XXXXXXXXX eg. "+41 79 1234567"

 I opened a TAC case and we did the troubleshooting. Result: the engineer said, that jabber don't support spaces in the outlook contact phone number. But, windows add it automatically.

Do you have some experience? Or maybe there is a solution?

Thanks a lot,

Chris

 

1 Reply 1

christianrupp
Level 1
Level 1

seems to be a bug: CSCun65353 and CSCum20728

Christian

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