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Jabber 10.6 - Share Desktop with MCU through conductor option greyed out.

mbowden7
Level 1
Level 1

 Let me explain.

I use Jabber 10.6 for Windows, connected to IM Presence server v10.5

I use a Tandberg VCS server. 8.7.2

I use a Cisco Conductors X4.0.

When I do a call between two Jabber clients, the video is OK, the audio is Ok, and the share desktop is OK.

When I do a call between a Jabber client and the conferencing system, the video and sound are OK, but the Desktop share button is greyed out.

I cannot share a desktop when connect to the meeting room.

.

On CUCM in the SIP profile menu, the "Allow Presentation Sharing using BFCP" option is checked.

1 Reply 1

Varundeep Chhatwal
Cisco Employee
Cisco Employee

i highly suspect your jabber is hitting below bug.

Presentation greyed out on Jabber client after a Multiway escalation : ( Bug ID can't be as its internal to network )

you can try to things from here.

1. Try with latest version of jabber 11.7

2. add the below parameter in jabber-config xml file and then check.

EnableP2PDesktopShare to false