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5
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Beginner

Jabber 12.9 shrinks images that are pasted in to chats

I have received a lot of negative feedback about Jabber 12.9 and 12.9.1 on how they handle images that are pasted into a chat.  Jabber shrinks  the pasted images to the point where anything larger than a few inches has to clicked on to open it up outside of Jabber.  Does anyone know if there is a way to change that back to the old way Jabber used to handle those?

 

Thank you!

Amos

1 ACCEPTED SOLUTION

Accepted Solutions
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Hall of Fame Cisco Employee

Need option to disable resize on embedded images
CSCvv74989
HTH

java

if this helps, please rate

View solution in original post

7 REPLIES 7
Highlighted
Hall of Fame Cisco Employee

Need option to disable resize on embedded images
CSCvv74989
HTH

java

if this helps, please rate

View solution in original post

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Thanks for your reply Jaime.  Is there something that can be done to help bump the priority of a known bug like this?  Does submitting a SR or subscribing to the bug help bring it to Cisco developers attention quicker?

 

Thanks again!

Amos

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Hall of Fame Cisco Employee

You can reach out to your SE/AM and submit your business case regarding this enhancement request

HTH

java

if this helps, please rate
Highlighted
Beginner

This change does seem to be a step backwards.  With modern chat clients, pasting in images is part of the conversation.  Now you have to launch each and every thing pasted in.  I do understand that sometimes people pasted in super large images, but that is the exception.

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Beginner

I would not consider this solved.

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Beginner

This is not solved.  Can that be changed.

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To be frank this is not your call to make. It is up to the OP to define if the question was answered or not.

One could argue that the question is in fact answered as it points to the defect that is filled for the wrong behaviour found in the software. That doesn’t mean that the defect in itself is solved. That’s an all together different thing.

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