Does Jabber for Windows 12.0 with multi-line enabled allow the IM presence to update if the user is on an active call on a non-primary line? I've looked through the release notes and guides but haven't seen that detail.
We're looking to upgrade our CUCM environment shortly and would find it beneficial if Jabber allows presence status's to update if any of the lines on the Jabber client are in use.
Solved! Go to Solution.
AFAIK, Jabber multiline concept is more like, more line for Phone-mode in CSF clients. You can add up to 8 phone lines per user. Say a replacement to Cisco CIPC.
After you have installed and configured Multiline, your users can:
• Select a preferred line for making calls.
• View missed calls and voicemails.
• Use call forwarding, transfers, and conference calls on all lines.
Multiline supports the following features on all lines:
• Far End Camera Control (FECC) and Binary Floor Control Protocol (BFCP)
• Hunt groups
• Call recording and silent monitoring
• Shared line, dial rules, and directory lookup
• Accessory manager
If Multiline is enabled, these features are only available on the primary line:
• Call pickup
• CTI control for the desk phone
• Extend & Connect
• Expressway for Mobile and Remote Access deployment
Min Requirement – CUCM 11.5 SU3
Cop file - cmterm-jabber-desktop-eight-Lines.k3.cop.sgn
It’s included in the "CiscoJabber-Admin-ffr.12-0-0.zip", which can be downloaded from the "Jabber Software-12.0(0)" download area.
Refer Page 61
Hope this helps!
***Please rate helpful posts***
I am sure you have moved on from this, but I am trying to get it working and am failing. We are on CCM 12.0.1 and CCX 12.0.1 and IMP 12.0.1, we have the Jabber 8 line device pak installed. Jabber multiline works great, and it also works great for Finesse users, however I am unable to get Finesse/CCX to recognize when my non IPCC line is in use. Is there anything special I need? All the user associations are present.