Jabber 4 Windows Missed Placed and Received Calls

[ryan_oconnell]

Hello,

I'm running J4Windows version 9.0.5 using registering to CUP 8.6.2 and CUCM 8.6.x

I'm using Number normalization in my dialplan where all calls coming into any gateway get normalized to a full E.164 format and also calls can be routed base on E.164 format for outbound calls.

I find in Jabber when I manually type in +15554442222 and press Enter the call will work. But when I select a call from my Missed call log in Jabber it will "drop the +" even thought he + is there in the missed call list.

Is there a param i'm missing?

I also notice when i right click on the Missed call +15554442222 in Jabber I see the number in a window "Call back: 15554442222" without the plus.

Your help is always appreciated

Cheers Ryan

[Muhammad Maqsood Mushtaq]

Hi Ryan,

You can workaround this problem by adding appropriate dial rules. Check this thread for more information.

https://supportforums.cisco.com/message/3704245#3704245

Thanks,

Maqsood