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Jabber 4W CTI control of a secondary line

cdemont
Level 1
Level 1

Hi
I would need to configure Jabber in desk phone mode to control the 2nd line of the user device (UDP profile) and not the primary one. Even not associating the line appearance of the 1st line to the user, it's always the primary line that pop up when calling with jabber. Could please someone tell me if it's possible or not ?
Thanks for your anwers
Christophe

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1 Accepted Solution

Accepted Solutions

Dennis Mink
VIP Alumni
VIP Alumni

What ever line you want to control on your phone, will have to be on top  of the button items on the phone configuration page, unfortunately



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2 Replies 2

Dennis Mink
VIP Alumni
VIP Alumni

What ever line you want to control on your phone, will have to be on top  of the button items on the phone configuration page, unfortunately



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Thank you for your feedback, that's too bad.
As a workaround in my project I had to use 1st line appearance for jabber control and develop an ip phone XML service with AXL to control the CFA of the 2nd one.

Regards
Christophe

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