Jabber 9.1.3: using deskphone video and share desktop

[Leo Chan]

Hello.  I am wondering if anyone can help me.  I have configured CUPS 9.1 and CUCM 9.1, and I am using Jabber 9.1.3 for windows.  Everything works fine except for deskphone video or share desktop.  What should I be checking?  Also, even if deskphone video does not work, does softphone video supposed to work?  That doesn't work either.  Please let me know what additional info you need.  Thanks!

[Jaime Valencia]

In which mode are you trying to use desktop sharing??

Read this

Important Considerations

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/jabber/Windows/9_1_3/JABW_BK_C3749E76_00_cisco-jabber-windows-91x-release_chapter_01.html

HTH

java

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[Leo Chan]

Softphone mode

[Jaime Valencia]

I have it working in my lab, review your configuration, you must have missed something.

HTH

java

if this helps, please rate

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[Leo Chan]

I have two cases opened with TAC 2 weeks ago and they both confirmed that the config is fine. I just figured someone here might have a different point of view. Thanks for the reply though.

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