Hello all the Jabber gurus out there.
I have a situation with Click2Dial in CUCM9.0, IM&P9.0, and Jabber 9.1 environment.
Here is the current dial plan.
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10D DN on the UDP
5D or 10D dial plan onnet
8+7D & 8+10D Local
81+10D LD
8011! International.
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This is working fine.
The complication is with Jabber click2dial from outlook contact.
The outlook contact are either 10D LD # or 7D local number without 8 or 81 prefix.
So when users try C2D, we are sending 10D to CUCM without prefix.
I tried many different ways to address it without breaking what's currently working, and can't seem to come to a good resolution.
I always have some overlap somewhere.
Updating outlook contact is not an option.
I have to stick to the outside access code of 8.
Does anyone know how to get around this?