One of the new features implemented with Jabber 9.2.1 is to save your current chat to an HTML file.
I wouldn't have a problem with that feature, but now when you close a chat window and reopen it, it keeps the history until you log out of the client (which is not how the client was configured in the past.)
We currently archive our chats to a server, but we do not want our users saving their chats locally for various security and compliance reasons. (We know that they could get around this, but we're taking all of the efforts that we can to make sure that they cannot do this easily.)
Will we be getting a configurable setting for the jabber_config.xml file that will allow us to prevent users from being able to save the chat, as well as preventing the system from keeping the chat history once the window is closed?
This is a great question but the BU does not typically watch the public forums. Additionally, as soon as you use the phrase "will we" (i.e. future-looking) Cisco tends to clam up until you have an NDA in place.
Unless a Cisco employee wants to venture out and speak publicly, your best bet at a clear answer is within the Collaboration User Group forums (which require an NDA to join).
To completely disable chat history you can use the following config key :
This should be added to the TFTP file called jabber-config.xml
Go to the CUPS Administration page then: Messaging > Settings > then uncheck the option "Allow clients to log instant message history (on supported clients only)"
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This was already configured on our server to prevent logging of chat history.
I will have to test the jabber-config.xml change to make sure that it does what we need.