We would like to use Azure web proxy for remote users and personal laptops. Does anyone have experience with configuring UCCX/Finesse to use web proxy?

hi Team, we are planning to deploy Multi-Factor Authentication for Jabber. The main requirement is to use MFA over internet (MRA).Is it possible to deploy MFA just for MRA and don't touch impact any on-prem existing setup?Can someone please guide on ... view more

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Symptoms UCCX does not natively protect HTTP Triggers. Diagnosis I wanted to come up with a solution to handle HTTP cookie based authentication. Solution There is a zip file for this project attached to this article.  It was written on UCCX 12.5... view more

CUCM can backup the manually or have sehchduler  to backup the configuration and historical reports from the server diester recovery systemStep 1. Navigate to CUCM > Disaster Recovery System > Backup > Manual Backup as shown in the... view more